If you look over the attached screen grabs, and see what I have available for drivers ***8230. Not being a real 'Windows expert or knowing my way around the PC/Win environment (know practically everything about Mac/Apple, not so much when it comes to PC/Windows), I'm not able to get the 'drivers' to engage with the actual 'BMW Scanner' hardware unit ( even though the BMW Scanner hardware shows as 'connected' in the upper Windows XP menu bar) (see attached screen grabs). here's where I am lost for solutions (see attached screen grabs). Looking at the 'C' drive>BMWScan140 Folder> it shows the 'scanner app' along with the 'drivers' folder ***8230. However, when opening the 'BMW Scanner' desktop alias ( shortcut), the pop-up window shows that 'Device drivers are not installed'. I have installed Windows XP (64) on my MacBook Pro, running Parallels 13), and then installed the ' BMW Scanner v140 Install.exc', and had no problems with the initial software install. and not come up with a solution in my case.
I have pretty much looked over all the BMW forums for info on 'Missing BMW Scanner v1.4 Drivers' ***8230.